Three days of hands-on, small group learning for distributor service teams

Give your service technicians the skills to get the most from CIDAN machines. Join us at our factory for an immersive program that combines practical workshops with focused seminars—so your team leaves confident, capable, and ready to support customers on site.

What you’ll learn

  • Diagnose and resolve issues faster with structured troubleshooting
  • Perform standard installations and service on CIDAN machines
  • Calibrate standard machines for consistent, repeatable results
  • Work efficiently with nuLINK and ProLink
  • Read and interpret electrical diagrams; understand electrical basics
  • Plan wear-part replacement and preventive maintenance

Format & highlights

  • Six small group workshops rotated over three days, led by CIDAN experts
  • Targeted seminars on electrical fundamentals, electrical diagrams, and spare parts (wear & tear)
  • Hands-on practice with real machines and real scenarios
  • Factory tour & networking session on Tuesday evening
  • Meals included: lunch (Tuesday-Thursday) and dinner Tuesday evening

AGENDA

Tuesday

08.00-09.00 Welcome, meet and greet, production tour
09.00-10.00 Support issues
10.00-12.00 Electricity and electrical diagram
12.00-13.00 Lunch
13.00-15.00 Workshops
17.00-21.00 Get together – After training

Wednesday

08.00-10.00 Workshops
10.00-12.00 Workshops
12.00-13.00 Lunch
13.00-15.00 Workshops
15.00-16.00 ??

Thursday

08.00-10.00 Workshops
10.00-12.00 Workshops
12.00-13.00 Lunch
13.00-15.00 Spareparts – wear and tear
15.00-16.00 Evaluation and summary

Workshop modules

  1. Service — standard machines
  2. Installation — standard machines
  3. nuLINK
  4. ProLink
  5. Calibration — standard machines
  6. Machine troubleshooting

Practical information

  • Who should attend: Distributor service technicians and technical leads
  • Meals: Lunch are provided during the training
  • Travel & hotel: Attendees arrange and cover their own travel and accommodation

Accommodation (20 minutes from the factory) Sunday January 4th

Skara Konsthotell
Email: info.konst@julahotell.se| Phone: +46 511 310 000

When booking, please provide the code CIDAN260119 to receive the negotiated rate of SEK 1,114 per night. For room bookings made after Monday January 5th, availability is not guaranteed.

Registration – deadline Friday January 2nd

Seats are limited. We look forward to welcoming you and helping your technicians master CIDAN machines!

REGISTER HERE!

Service Tech Training registration

T-shirt size(Required)